Hi, I'm Jim Dika.  I've been repairing and troubleshooting computers and computer equipment in the Harbor Springs / Petoskey area for over 30 years.  I'm continuously keeping up with the technologies, and I'm still working daily to keep my customers happy with their Windows computers, Macs, iPads, iPhones, Android phones and tablets, and other tech stuff in the home and office. 

I'm very experienced with Windows and its difficulties, and I'm also very experienced with Apple computers, including their problems.  I'll work on other home electronics as well, such as TVs, home theatres, and security cameras.  I can run wires, and I can mount big screen TVs.  I install and manage small business networks, and I've trained numerous businesses on their Quickbooks accounting software, and other software.  I'm also an authorized Viasat Satellite Internet dealer and installer, for those located farther off the grid.

While I don't stock new computers, I do help my customers frequently with the purchase and setup of new computers -- Windows and Mac.  I've found that getting a new Windows computer to do everything as well as the old one is tricky, and sometimes impossible. Transferring data, installing software, and removing junk are just some of the actions I'd perform to help get your new computer running its best.

Viruses, trojans, and worms aren't as common as they once were, but it's important to have up-to-date anti-virus software installed and maintained on your Windows computers. Scams carried out on PCs and Macs are now very common! Don't call that 800 number if your browser stops working! If something seems even a little suspicious, don't trust it!

If your older computer is currently giving you grief, I may recommend purchasing a new computer. But sometimes the old computer is more familiar, and having it fixed is less time-consuming and intimidating than learning a new computer. I think good computers can last 7-10 years or more, so if yours is less than 5 it may be worth saving. 

Email issues can cause major problems.  Whether it's Outlook, Mac Mail, or browser-based mail, I can get all of your devices syncing as they're supposed to, and I can show you the best ways to access and manage your mail and other info.

So if you're in need of help with purchasing, installing, configuring, or training on your new equipment, or if you're having troubles with your existing computer or tech gadget please give me a call.  Whether it's the Blue Screen of Death, or a crashed hard drive on your MacBook Pro, I'm here with the experience and expertise to fix the problems that computers run into.  Call me anytime, to ask a question, or to schedule an appointment, in-shop or on-site.